Privacy Policy

We may collect information that you voluntarily provide to us, including:

• Name
• Phone number
• Email address
• Property or project address
• Information about your home, farm, business, or property
• Project details and service requests
• Photos or files you choose to submit
• Communications you have with us
• Other information you voluntarily provide

Our website may also automatically collect certain technical information, such as browser type, device type, IP address, pages visited, and general website usage information.

Information collected through our website may be used to:

• Respond to questions and service requests
• Contact you regarding a requested estimate, consultation, or project
• Evaluate potential projects
• Schedule appointments or site visits
• Provide customer service
• Communicate about active or previous projects
• Improve our website, services, and customer experience
• Maintain business and project records
• Prevent fraud, misuse, or security issues
• Comply with applicable legal requirements

We may also use information for marketing purposes when permitted by law and when you have provided any consent required for that communication.

If you voluntarily provide your phone number and consent to receive communications from Stars & Steel Construction, we may contact you regarding your inquiry, appointment, project, or requested services.

Where you separately consent to receive marketing or promotional text messages, message frequency may vary. Message and data rates may apply.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

You may opt out of marketing text messages at any time by replying STOP. You may reply HELP for assistance.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you provide your email address, we may use it to respond to inquiries, provide requested information, communicate about projects, send estimates or other business communications, and provide updates you have requested.

Where applicable, you may unsubscribe from promotional email communications using the unsubscribe option provided in those communications.

Our website may use cookies and similar technologies to operate properly, understand website usage, improve performance, and support analytics or advertising services. You may be able to control certain cookies through your browser settings.

We may use trusted third-party service providers to help operate our business and website, including providers for website hosting, customer relationship management, email and text communications, scheduling, analytics, advertising, and payment processing. These providers may process information as necessary to provide their services to us.

We do not sell your personal information for money. We do not engage in the affiliation, selling, or buying of leads.

If online payment functionality is offered, payment information may be processed through a third-party payment processor. Stars & Steel Construction may not directly store complete payment card information.

We use reasonable administrative and technical measures designed to protect information under our control. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

We may retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, resolve disputes, satisfy legal obligations, and protect our legitimate business interests.

Our website may contain links to third-party websites. Stars & Steel Construction is not responsible for the privacy practices, security, or content of third-party websites.

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

You may contact us to request that we update or correct personal information you previously provided. You may also request to stop receiving promotional communications from us.

We may update this Privacy Policy periodically. When changes are made, the updated version will be posted on this page with a revised "Last Updated" date.

If you have questions about this Privacy Policy or how your information is handled, please contact us: